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Riverstone and Interpret the Future team up again with OpenKnowledge at the Social Business Forum 2016

06 Jul

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Now in its ninth year, the Social Business Forum, Europe’s premier speaker and networking event dedicated to social business, will take place in Milan on the 6-7 July 2016. Organised by OpenKnowledge, the management consulting company focused on social and digital transformation, and held once again at the Marriott Hotel in the capital city of fashion and design, SBF16 will bring together features a unique offer of visionary keynote speeches, success stories and discussion panels organized in a Free and Premium Conference. The Free Conference includes the keynote speeches in the mornings of July 6th and 7th delivered by outstanding and internationally-known experts.

The theme of this year’s Social Business Forum is the Platfirm Age: Plug your Business – Play your Future. The focus of many of the keynote presentations will be on how platform-companies, such as Airbnb, Facebook and LinkedIn, have revolutionised traditional business models and developed continuously-evolving structures where value is co-created with users / customers.

All the keynotes will be simultaneously translated by Interpret the Future, the Social Business Forum’s longstanding specialist interpreting partners. This year, the team includes ItF founder members Loredana Nano and Alice Bertinotti. Daniela Negru will also be in the booths helping the team to provide a highly professional conference interpreting service. The project is managed by Robert Dennis, director of Riverstone Language & Communications.

Find out more…

by Robert Dennis

Robert has created an online Business English course on WiziQ. Sign up for the free edition!

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Delivering on its promise: e-commerce in Italy is growing – and now even comes with free coffee

10 Sep

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Report by Sonia Trubia and Robert Dennis

“E-talia” bucks the downward trend

At their annual “E-commerce in Italia” conference, held earlier this year at the Milan Chamber of Commerce, Casaleggio Associati, presented their regular snapshot of the state of the mouse-driven marketplace in Italy (pdf available here, in Italian). It certainly makes for interesting reading; despite the continuing economic crisis and generally disappointing growth in the economy, e-commerce in the Bel Paese is growing, with the market for online sales in 2014 showing an 8% rise on the previous year. However, when set against the bigger picture of the global e-commerce market, with growth worldwide expected to reach just over 20% this year, it is clear that there is still room for improvement.

Growth 2014

The fact remains that online shoppers play an increasingly significant role in the Italian economy (with total turnover for e-commerce worth just over 24bn euros last year) and this is being driven progressively by mobile, which now accounts for 13% of online sales (up from only 5% three years ago).

The two online behemoths, eBay and Amazon, with their vast and ever-expanding range of products to tempt the consumer, their competitive pricing and above all their reputation for reliability – essential for wary purchasers flexing their plastic or using online payment services such as PayPal – continue to dominate the Italian e-commerce market. (63% of Italian online shoppers use Amazon while 57% of customers use eBay.) Despite their relatively much smaller presence, other players, such as the French Pixmania (PixPlace) and Buy-me.it (part of the Mail Boxes Etc. group) are making themselves felt. Additionally, China-based Alibaba and Etsy (which focuses on handmade and vintage items) are gaining a toe-hold.

casaleggio-associati-e-commerce-italia-2015-i-mark

 

We called while you were out…

Overall then, the proportion of consumers using e-commerce in Italy is up and the trend is set to continue. But making purchases online is actually only half the story. The really tricky part is getting those products into the hands of the consumer after they have pored over the screen selecting from all the desirable goods on offer and clicked on the final “PAY NOW” button. Completing orders and delivering the merchandise should be straightforward, but this is often where the real frustration begins – both for the vendor as well as the consumer. Most couriers, for example, only deliver parcels during working hours, which, obviously, is inconvenient for most people, especially workers who won’t be at home to take the delivery. If no one picks up the parcels after several visits, then the courier the has to return it to the closest post-office or the delivery centre where it was dispatched from – and the hapless online buyer will have to go and pick it up themselves.

What’s Indabox?

logo_IndaBoxThis was exactly the dilemma that two friends from Turin, Giovanni Riviera and Michele Calvo, wrestled with – and came up with a uniquely Italian solution to the problem. At the end of 2014, they launched an app called Indabox, which allows users to look for a convenient delivery spot in their area and have the parcel delivered there, without having to worry about anything else. Indabox now has a steadily expanding network comprising more than 2400 drop-off points, including bars, supermarkets (they are in a partnership with Carrefour) and tobacconists. These business were chosen as drop-off spots because they can be found throughout the country, thus giving users a much greater chance to find a convenient place to have their purchases delivered. Bars are the most popular option, because, unlike other shops or supermarkets, they often close at 10pm, if not later. RelaisColis, the French equivalent of Indabox, is a very successful enterprise, and has a huge network of drop-off  and pick-up points (over 4000).

Come_funziona

The service offered by Indabox is also affordable. The first Indabox pick-up is free, but from the second time onwards you have to pay a €3 fee (€1,50 goes to the business and €1,50 to the startup itself) each time you pick up your parcel. It’s a price users are willing to pay for the added convenience.

Of course, Indabox is not the only option e-commerce customers have. A less personal alternative is that of using a “locker”, similar to the luggage lockers that used to be a feature of every central station and airport. In Italy, the most active network of lockers is operated by Inpost. Inpost is a “click-and-collect” service allowing online buyers to have deliveries made at specific locations with automated lockers, where they can collect them 24/7. However, while in other countries the locker system works very well, in Italy it hasn’t proved that popular or practical. Inpost, for example, only works with one courier and its network is not as extensive as that of Indabox.

Inpost

Moreover, Indabox and RelaisColis have a twofold advantage over other apps such as Inpost.  On the one hand, they have an interesting social angle, which is not only a key component in disruptive technology startups but also a critical factor in this highly socialized country. Popping in to your local bar to pick up a package naturally enough leads to personal contact, however short or shallow, with shopkeepers, bartenders and other customers. But most importantly for the drop-off points themselves, they can have a knock-on effect in terms of sales. As one of the Indabox founders recently told Wired Italy:  “Maybe someone decides to pick up their parcel, which was dropped off at a bar, during their lunch break, and then perhaps they decide to eat a sandwich there or to have a coffee, hence boosting the bartender’s turnover and making a contribution to the domestic market.”

Thanks to startups like Indabox, gaps in the online shopping experience are being filled and the whole process of buying and receiving goods is becoming that much more comfortable and convenient – it certainly avoids the need of staying at home in case you miss the courier or making an unnecessary to pick up your products from an out-of-the way warehouse or post office. And if collecting your online deliveries is also an excuse to enjoy a drink and chat, then so much the better. (Indabox even has an “IndaCoffee Card” which allows you to get every fifth coffee free from participating bars in the network.)

(c) Milan Business English Network, 2015

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About the authors:

Sonia Trubia is a freelance writer and translator based in Genoa. She speaks Italain, French and English and is currently completing an MA about the British novelist A.S.Byatt.

Robert Dennis is the founder of the Milan Business English Network and Director of Riverstone Language & Communications, which provides English language training and translations.

 

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Blended learning maestro Pete Sharma set to make an impact on Milan at the PSA Symposium

31 Aug

Pete Sharma, one of the world’s leading experts on integrating technology into learning, will be “in the shadow of the Madonnina” this autumn as part of the PSA (Pete Sharma Associates) Symposium. The event on October 4th 2012 in Milan is being hosted by the British Consulate-General and sponsored by SMART Technologies, Richmond ELT and Little Bridge. UK Trade & Investment are also supporting the Symposium.

The title of the Symposium is “L’impatto delle nuove tecnologie sull’insegnamento delle lingue straniere” (“The impact of new technology on foreign language teaching”). This symposium builds on the success of similar events in Spain.

The speakers will include Pete and representatives from the sponsors. The exact topics and content are still to be confirmed, but here is a preview of the programme:

Keynote Presentation

Pete Sharma, Pete Sharma Associates Ltd
“New developments in Language Teaching and Learning in the Digital Age”

Pete speaking at a recent ICT Conference
(Photo: British Council)

Technology has changed the teaching and learning of languages. However, technology changes quickly and it is sometimes difficult for teachers to follow new developments. It is not always easy to use new  technology well inside and beyond the classroom. In his talk, Pete Sharma will describe some of the most important recent advances in new technology including m-learning, commercially produced digital materials, the interactive whiteboard and the virtual learning environment in the 21st century

Pete started his EFL career as a business English teacher in Madrid, moving to Finland before returning to the UK. He worked as teacher trainer, Director of Studies and school manager before becoming the Group teacher training and development manager for Linguarama, a business English organisation which is now part of the Marcus Evans group. In his capacity as a member of the Group Pedagogical Unit he inspected schools, taught writing seminars in the Middle and Far East, and helped create and run trainer training courses. He has written extensively about technology in language teaching. Pete recently changed from ESP to EAP, and currently divides his time between lecturing at Oxford Brookes University and on the Warwick University pre-sessional courses, and writing. He keeps a blog on using technology in ELT with co-author Barney Barrett. See: www.te4be.com

 

Luke Baxter & Cathy Smith
Richmond ELT
“Convergence”

This is a term that encompasses many of the most important trends in the “digital world” today. Important examples include how tools, entertainment and work have converged onto a single device, so a person can have, say, a compass, a radio and a spreadsheet on their iPad. Another example and one which is very much at the forefront of digital predictions is “the cloud”, where content and computing converge and become accessible “anytime, anywhere and on any device”.

Using examples from Richmond’s Digital Books and Learning Platforms, this presentation will aim to show how convergence is already affecting ELT publishing. Luke and Cathy will show how many of the traditional components of a publisher’s course offering have already converged in a Digital Book that includes the Student’s Book, Teacher’s Book, Workbook and Class Audio. They will also look at how students can access the Learning Platforms to play games, comment on blogs and communicate with their teacher, who in turn can assign trackable tests and homework activities.

Finally, they will attempt to look forward and hazard some guesses as to how convergence will continue to affect ELT publishing. Can every course component converge onto a single device? Will the divide between paper and digital make any sense in the future? Will this mean the end of the printed book? Should ELT publishers view themselves solely as content providers and thus endeavour to provide this content in whatever way best suits the needs and situations of each individual customer?

 

Valeria Mordenti
Marketing Manager Italy & South East Europe at SMART Technologies
The Interactive Whiteboard and Language Teaching”

SMART created the world’s first interactive whiteboard in 1991 and they remain the world’s leading provider of interactive whiteboards. Incorporated in 1987, SMART has been committed to innovation and excellence for more than 25 years and has provided solutions for the education, higher education, business, government and military communities. More than two million SMART Board interactive whiteboards are used by over 40 million students and their teachers, and SMART products are used in more than 175 countries.

 

Paul Rogers
Little Bridge
“Making English Irresistible to Young Learners!”

Paul is an award-winning author of over forty books for children, as well as of many well-known materials for the teaching of languages, including for teaching English. He’s an experienced linguist and has been both a primary and secondary teacher, as well as a lecturer in Education (at Goldsmiths College, University of London). Taking examples from Little Bridge, Paul will show how an innovative digital resource can:

1.       build a bridge between the learner and the English speaking world, setting the language in context through 3D animations and virtual reality

2.       build a bridge between traditional teaching methods and the latest computer technology, dealing with grammar, for example, in a painless, natural way.

3.       bridge the gap between work and play by making learning fun through a wide variety of motivating games, songs and activity types.

4.       build a bridge between home and school by providing activities that children will do for pleasure, whilst allowing the school to keep track of everyone’s progress.

 

Registration and Contact Details

Entry to the Symposium will be free but by invitation only. Delegates will also need to register with the British Consulate-General. If you would like to attend this event, please contact Byron Russell at PSA:

byron.russell@psa.eu.com

Check the Events page on the PSA website for further details and updates about the Symposium: http://www.psa.eu.com/event/psa-symposium-milan

You can find out more about Pete Sharma and PSA on their website: http://www.psa.eu.com/

 

About PSA

Pete Sharma Associates Ltd was founded in October 2008. PSA is an educational consultancy and training organisation for language teachers. PSA runs courses worldwide for teachers of English as a Foreign Language, teacher trainers and academic managers on how to successfully integrate educational technology into their language courses. PSA also advises institutions on hardware and software for language teaching.

PSA has a core team of four directors who are responsible for ensuring that all PSA courses meet the highest standards of quality. The directors keep abreast of educational technology and liaise with the major hardware and software manufacturers and publishers. They use a number of associate trainers, specialised in integrating technology into language courses. Their activities are supported by many associate organisations including The Pyramid Group.

 

Interested in blended learning? Robert Dennis attended the recent “Digital Transformation in the English Teaching World” event co-hosted by Pearson Longman and the British Council. Read the full  report on the Milan English blog:

The perfect blend? Pearson and the British Council team up for “Digital Transformation in the English Teaching World” 

 

 

 

 

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NetworkMilan welcomes Danielle Dalkie, mobile entrepreneur and PR /Social Media expert

12 Jul

We are delighted to introduce our first guest blogger, Danielle Dalkie, who has a fascinating background as a mobile payments entrepreneur and is currently planning a strategic move to Rome. In this article she talks about her experience in setting up Waspit, a social banking service, and how she plans to use her PR and social media skills in her new life in Italy.

Danielle on the Digital Mission Stand at ad:tech NYC Conference and Expo 2010

Ciao! I am really pleased to be writing for NetworkMilan.com – and I am looking forward to sharing some of my ideas and business experiences with you. I’m also really excited about coming to Italy! I am an Australian who grew up in New Zealand and for the past two years I have been living between London and New York. And now I am moving to Rome!

I am Co-Founder of a startup called Waspit, a social banking platform for students. More specifically, it combines traditional banking features with social platforms to create a more intuitive and enriched experience for users. In essence, Waspit is “Banking 2.0”, and I have been involved in product development (right from the conception of the company) and more recently realigning the product to suit the target market: I have also been doing some business development and I aided the company in raising its first round of venture funding in New York.Waspit is designed not only to provide all the latest banking capabilities including mobile payments, but to enable for the first time a dynamic communication between users, their friends and the merchant on how and where they choose to spend their money.

Waspit lets you plug in all your social media platforms into one place so that you no longer have to manually check-in on Facebook and foursquare or post separate reviews to Yelp, Twitter and your other networks.

Social banking for students

For the more traditional ‘bank-like’ transactions Waspit is accepted in-store and online anywhere MasterCard is accepted; cash can be withdrawn from most ATMs; and students can pay their bills using ACH (Automated Clearing House) or Billpay. The FDIC* insured account also has a traditional routing and account number so students can receive their wages and allowances.

In the social world, students can easily, securely and instantly send and receive money between friends via Facebook, Twitter or mobile phone. Making quick payments in store is as simple as tapping your mobile phone over any MasterCard PayPass terminal. Students can even use the iOS, Android or Facebook apps to split restaurant bills or request money from their parents.

My own background is in public relations and social media, however. I have been involved in developing and implementing customer acquisition strategies in the tech, digital and social sectors. My skills include traditional PR such as managing press releases, publicity, social media, online content, corporate events, conferences and creating brand awareness.

I also specialise in social marketing and developing viral strategies (including guerrilla marketing efforts), as well as many successful viral and online campaigns in the both the US and UK. In addition, I develop comprehensive campaigns which rely heavily on social media and social marketing.

Rome calling (Image: Trevi Fountain by Fod via Wikimedia Commons)

But the big news is… I am relocating to Rome this year and I am currently looking for a suitable position and some cool social media projects to work on (so please get in touch with me if you have something I might be interested in!)

I am also involved in setting up the Rome Business English Network – the first sister group of the Milan Business English Network to be based in another Italian city. (Visit Network Roma for all the latest news about events and networking for people speaking, learning and doing business in English in the eternal city.)

NetworkMilan.com have invited me to write a series of blog posts on how mobile commerce is changing the way we interact with companies and its wider implications for the digital economy. I hope you enjoy these articles and find them useful, too!Read Danielle Dalkie’s next guest post, coming soon on NetworkMilan.com:
Money in motion: how mobile payments technology is changing the face of retailClick here to find out more about Waspit and social banking.

*Federal Deposit Insurance Corporation: A US federal agency that insures deposits in member banks.

UPDATE (AUGUST 2012): Danielle has recently founded Network Roma, a sister group of the Milan Business English Network. You can become part of Network Roma by joining their group on LinkedIn.

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What’s new on Network Milan?

22 Feb

Welcome

Welcome to NetworkMilan!

Hi! This is Network Milan – the online news magazine published by the Milan Business English Network. We have some great articles on a range of topics for people who are learning, teaching or using English for their work. Here you can read information on how to use your English to find a job in Italy or the UK – and how to improve your CV and covering letter. We’ve also got advice on where to find a qualified teacher who can help you with your communication skills – as well as tips on improving your speaking and writing skills. Plus news and links about business and study in the English-speaking world. Get connected today!

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Join the Milan Business English Network

Milan Business English Network

The Milan Business English Network is for people who want to develop their communication skills and meet other professionals who use English on a daily basis.

Want to get in touch with people who recognise the importance of effective communication in our increasingly interconnected world? Then here’s a good place to start. Click here to learn more…

We’re on both LinkedIn and Facebook. Sign up today !

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What are soft skills?

Improving your soft skills

There is a lot of interest currently in soft skills. But what exactly are soft skills and why do you need them? “There’s a saying that hard skills will get you an interview but it’s soft skills that get you a job,” says Debbie Hance of the Association of British Psychologists.
Read more about soft skills and emotional intelligence (EQ) in this article from the British Guardian newspaper…

Click here to read “The secret to understanding soft skills” …

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Robert Dennis of the Milan Business English Network joins John Peter Sloan and friends at Zelig for the launch of Instant English 2

Head to head: Robert Dennis and John Peter Sloan talk business at Zelig

To mark the launch last month of Instant English 2, the enormously successful follow-up to John Peter Sloan’s first bestselling English language book, he invited some old friends to appear on stage with him at Zelig Cabaret. Among them was a “new” face: Robert Dennis, the founder of the Milan Business English Network.

“This is the first time I have done any acting since university,” said Robert, who appeared in a Business English sketch with John.

Click here to find out what happened next…

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Lorna Allen of Live & Learn Homestays reaches finals of national business awards in UK

Lorna Allen, Director of Live and Learn Homestays Ltd, with learner Mauro

MUMPRENEUR 2011 AWARD

BIRMINGHAM BASED “MUMPRENEUR” REACHES FINALS OF NATIONAL BUSINESS AWARDS

Local mum and entrepreneur, Lorna Allen, has earned herself a place in the final lineup of The Mumpreneur Awards, an annual ceremony aimed at celebrating parents throughout the UK who manage the difficult task of juggling business with family life.

Click here to read more about Lorna Allen and The Mumpreneur Awards…
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Get ready to learn… and laugh! Italy’s favourite English teacher, John Peter Sloan, is back with “Instant English 2”

John Peter Sloan's "Instant English 2"

John Peter Sloan, author of the best-selling “Instant English” and “English in Viaggio”, returns this September with his “Instant English 2” and the unique brand of humour that has turned him into Italy’s favourite English teacher.

Packed with interesting and useful material, “Instant English 2” can justifiably claim to be the “most revolutionary English course of today” – and now it covers even more areas of the language.

Check out the Instant English website to find out more about “Instant English 2” and John’s other books, shows – and much more, too!

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Design will be at the centre of the UK government’s economic growth plans

Design for Growth

Today sees a high-level summit meeting of global business leaders, leading designers and Government, to discuss how design can contribute to economic growth in the UK.

The Government is to put design at the heart of its plans for economic growth in the UK. The commitment will be made by Universities and Science Minister David Willetts at Design for Growth, a summit meeting which is being co-hosted today by the Department for Business, Innovation and Skills (BIS) and the Design Council.

Speakers include Jonathan Ive, Senior Vice President of Industrial Design at Apple and the British designer of the iPod.

Click here to get the full story on the Department for Business, Innovation and Skills (BIS) website…

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Lorna Allen, Live and Learn Homestays: Improve your English and feel at home in the “Heart of England”

Lorna Allen, Director of Live & Learn Homestays

Live and Learn Homestays Ltd is a small English language homestay company based in Birmingham, the “Heart of England”, in the UK. Owned and managed by local entrepreneur Lorna Allen, Live and Learn Homestays combine high-quality language courses with friendly, welcoming accommodation in the tutor’s own home: a unique opportunity that allows students to not only learn English intensively, but also to experience family life right in the centre of Britain.

In this interview with NetworkMilan.com, Lorna explains what a homestay is and talks about its unique benefits for people who want to study English and experience the culture in a truly authentic way.
Click here to read our interview with Lorna and discover if a homestay is right for you…

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Should you use formal or informal language in a job interview?

Formal or informal?

Getting the balance right between formality and informality when you have an interview can be quite tricky (difficult). In a recent discussion on the Milan Business English Network an MBEN member asked about this important topic.

Click here to read the question and our reply…

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Use your English to find work in Italy or abroad

When can you start?

Are you considering changing your job? Do you speak English? If you answered “Yes!” twice, you may be interested in the answer to this question, which appeared recently on the Milan Business English Network:

What is the best way to find a job in Italy (or abroad) using my English? Read the reply…

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Make that call! (Part 1)

Learn to make business phone calls with confidence

Effective business telephone calls in English are not as difficult as you think…

Are you afraid of using the phone in English? Do your hands start to shake when you dial a telephone number and know that you will have to not only speak in English – but also understand the other person? Millions of non-native speakers of English face exactly this situation every day – often at work and in high stress environments, where there is no alternative to talking on the phone. Find out how to make the perfect business phone call

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How to get a job in the UK / US if you have an Italian law degree

Find work abroad using your law degree

Question: As a student of law, I would like to know what can I do with my Italian legal degree in the UK or USA. What are the different opportunities?
Answer: Thanks for your question. Well, I’ve got some good news and some bad news for you. The good news is that your law degree will help you find a job in an English-speaking country,
Read the answer here…

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Business English Questions and Answers

I've got a question!

What’s the difference between a CV and a resume (or resumé)? When do you start a letter “To whom it may concern”? What is “Dragon’s Den” and why is it so popular in the the UK? What do the acronyms CEO, CSR and CRM mean? Why are fat cats always in the British business news? What is a poisoned pill, a white knight and a golden parachute?
Get all the answers…

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What are the main differences between an Italian CV and a British / American one?

Writing your CV in English

There are lots of small differences – and one or two very big ones – between a Curriculum Vitae / CV (in British English) or a resumé (US English) and an Italian one. In this article we look at how you can make your CV more attractive to Anglo-Saxon employers.

Click here to find out how to adapt your CV for the international jobs market.

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Lorna Allen of Live & Learn Homestays reaches finals of national business awards in UK

22 Oct

Lorna Allen, Director of Live and Learn Homestays Ltd

MUMPRENEUR 2011 AWARD

BIRMINGHAM BASED “MUMPRENEUR” REACHES FINALS OF NATIONAL BUSINESS AWARDS
Local mum and entrepreneur, Lorna Allen, has earned herself a place in the final lineup of The Mumpreneur Awards, an annual ceremony aimed at celebrating parents throughout the UK who manage the difficult task of juggling business with family life.
The mother of 2 runs Live and Learn Homestays Ltd., an organisation offering personalised English courses and leisure activities to people visiting the Midlands region from abroad. Lorna’s customers (homestay guests) benefit from a full immersion experience where they are placed with host families and have the unique opportunity to improve their English skills and learn about British culture through sharing their host families’ lives.

Read the full story on the Live and Learn Homestays website. Click here.

Find out more about Lorna and Live & Learn Homestays. Read our interview here on Network Milan.

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Business English Questions and Answers

19 Apr

I've got a question!

What’s the difference between a CV and a resume (or resumé)? When do you start a letter “To whom it may concern”? What is “Dragon’s Den” and why is it so popular in the the UK? What do the acronyms CEO, CSR and CRM mean? Why are fat cats always in the British business news? What is a poisoned pill, a white knight and a golden parachute?

Here are the answers:
In British English you write a Curriculum Vitae (CV for short) when you apply for a job (not just a “curriculum”); in the United States you write a resumé (often just resume without the accent nowadays).
If you have to write a letter for an employee or student that they will show to someone else, such as a potential employer or university, you head the letter “To whom it may concern”. This is typically used on job references or official statements (e.g. someone’s financial status), but not addressed to a particular individual.
Dragon’s Den” is a hugely popular BBC TV show where inventors and entrepreneurs pitch (present) their idea or business to a panel of “dragons” – four ferocious (and very rich) private investors. The dragons ask searching questions and then – if the entrepreneurs are lucky – they make an offer of a investment in return for equity (shares) in the company. It’s a bit like X-Factor for business.
Acronyms: CEO = Chief Executive Officer – the operational head of a company; CSR = Corporate Social Responsibility – developing policies and programmes that help build a company’s reputation for being caring and considerate; CRM = Customer Relationship Management – the art / science of developing a company’s most important assets (after its employees), it’s customer base.
Fat cats are senior executives (often in nationalized companies, such as utilities) who earn highly-inflated salaries, bonuses and are awarded (over-) generous pensions. A poisoned pill is a strategy for fighting off a hostile takeover bid. And a white knight is an investor who comes to the rescue of a company facing a similarly aggressive attempt at taking over another organization. A golden parachute is an agreement to pay a senior executive a substantial amount of money in the event that he or she loses their job as a result of a takeover.
If you’ve been puzzled by something you’ve heard or read in the English-language media – or that an English-speaking colleague has said – why not post a question in this section. I will be happy to give you an answer – and if anyone else has a better reply or comment, leave it here for members of the network to see.
Have you got a question about Business English? We’ll be glad to answer it! Leave a comment below – or join the Milan Business English Network on LinkedIn or Facebook where you can take part in lots of useful Business English-related discussions.

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Join the Milan Business English Network

18 Apr

Milan Business English Network

The Milan Business English Network is for people who want to develop their communication skills and meet other professionals who use English on a daily basis.

Want to get in touch with people who recognise the importance of effective communication in our increasingly interconnected world? Then here’s a good place to start.

We’re on both LinkedIn and Facebook. Sign up today !

We look forward to receiving your suggestions, comments, questions and ideas about Business English.

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Welcome to Network Milan!

16 Apr

Social networking for business

Hi! Welcome to Network Milan – the online news magazine published by the Milan Business English Network. We publish great articles on a range of topics for people who are learning, teaching or using English for their work. Here you can read information on how to write a great CV and covering letter, where to find a qualified teacher who can help you with your communication skills – as well as tips on improving your English to increase your effectiveness in your job.

To get the most out of Network Milan we suggest you join the Milan Business English Network. Please visit our Group page on either LinkedIn or Facebook to sign up.

We are also planning a number of live events. Please visit Network Milan.com or the Milan Business English Network on LinkedIn or Facebook for more details.

We would love to get your feedback. If you have any comments or suggestions, please feel free to add them using the Comments box on this site. Alternatively, you can contact us by sending an email to english4milan@gmail.com. Or you can join the Milan Business English Network and take part in our lively online discussions.

Thanks for your interest. We hope you enjoy Network Milan.com and look forward to meeting you on the Milan Business English Network soon!

Robert Dennis
Freelance Business English Teacher and Social Media Consultant
Milan Business English Network (Founder)

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